JASON BLEDSOE / DIGITAL NOTEBOOK

I build useful things
for curious people.

IT professional, web designer, and problem solver working across systems, teams, and ideas.

Portrait of Jason Bledsoe
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Technical Project Management Program Coordination Business Analysis Agile / SDLC Power BI SharePoint ServiceNow SQL / DAX Problem Solving Requirements Gathering Process Improvement Quality Assurance HTML / CSS C# / ASP.NET Oracle Graphic Design

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02 / EXPERIENCE

Charles Schwab / Office of CIO

Senior Manager, Software Development & Engineering Senior

Jan 2025 - Present / Hybrid

Charles Schwab / Full-time / 6 yrs 7 mos

  • Spearhead enterprise-wide projects focused on data engineering and business solutions.
  • Leverage data engineering and reporting tools such as Alteryx and Tableau to automate processes.
  • Develop solutions using existing and new tooling, managing the lifecycle through production deployment.
  • Partner with cross-functional teams to apply strategic thinking and technical tools to business goals.
  • Mentor, encourage, and innovate across the organization.
  • Pursue ongoing training in Python, GitHub Copilot, artificial intelligence, and AI-assisted software development.

Senior Manager, Business Analysis / Office of CIO

Jan 2024 - Jan 2025 / On-site

IT Business Analysis

Senior Manager, Cybersecurity Analyst

Feb 2020 - Jan 2024 / Dallas-Fort Worth
  • Build enterprise-level applications as an Appian developer using organized sprint plans and an Agile philosophy.
  • Create executive dashboards and reporting metrics with Tableau, Power BI, SQL, and Alteryx.
  • Design annual Cybersecurity portfolio tracking metrics and automate workflows using Alteryx.
  • Monitor project status, produce exception reports, and communicate schedule risks to executive management.
  • Create dataflow diagrams and Entity Relationship Diagrams to support business solutions.
  • Monitor project compliance with strategic pillars and operating requirements.
  • Lead cross-functional process improvement conversations and develop metrics to track Cybersecurity maturity.

Program Coordinator - IT Security

Jan 2018 - Feb 2020 / United States

Experian

  • Created executive dashboards and reporting metrics using Power BI and SQL.
  • Developed global reporting metrics and dashboards to track overall Cybersecurity maturity posture.
  • Created SharePoint subsites to support the Corporate Project Management Office for IT Security projects.
  • Created weekly metrics reports on threats relative to the security of the IT estate, including cloud and internet vulnerabilities.
  • Monitored Cybersecurity project status and produced exception reports for projects not adhering to schedule.
  • Communicated exceptions to executive management and the parties responsible for each project.
  • Adjusted project workflows and schedules to facilitate priority projects.
  • Assisted with management presentations on Cybersecurity project schedules, processes, and status.
  • Participated in developing plans, work breakdown structures, and resource assignments for management-reviewed projects.
  • Monitored project compliance with company standards and operating requirements.
  • Conducted meetings with cross-functional team leads to review reporting status.

Associate Software Support Specialist

Oct 2017 - Jan 2018 / United States

Tyler Technologies

  • Understood Property Assessment laws and valuation methodologies.
  • Analyzed data reports, forms, and web technologies.
  • Performed business analysis and read and wrote SQL to resolve basic issues.
  • Communicated responsibly with all parties involved in issue resolution to meet and manage client expectations.
  • Assisted with writing estimates for software modification specifications and documenting support processes.
  • Worked with the development team to resolve software issues.
  • Performed quality assurance testing for software module upgrades and changes, analyzing results to ensure required behavior.
  • Enhanced documentation throughout the support process.

03 / EDUCATION

Bachelor of Business Administration - BBA
Computer Information Systems and Services

Grade: Senior

Activities and societies: AITP Secretary, Association of Information Technology Professionals

AITP supports professional development through career advancement, practical tools, and relationships that help technology professionals grow.